Strategic Plan Survey 2021

The Library is in the process of creating a new strategic plan, and it's important that we hear from you. Please take a few moments to complete this survey. Thanks!

For the Spanish version of this survey, click here / Para español, haga clic aquí.

Strategic Plan Survey 2021
1. What is your age: *
Questions 2-5 refer to your use of the Library before Covid-19.
2. How often did you visit the White Plains Public Library building? *
3. What were the reasons for your visit? (Check all that apply) *
4. Have you used our café, The Everyday Healthy Café? *
5. If you have used our café, how was the experience? *
6. If you have called or texted the Library seeking information, how was the experience? *
7. While the Library Building has been closed for browsing, we have lent materials through our Grab & Go service. Have you used our Grab & Go service? *
8. If you have used our Grab & Go service, how would you rate it? *
9. How often do you visit the White Plains Public Library website and/or use the Library’s eResources, like eBooks? *
10. Why did you visit our website? (Check all that apply) *
11. How was your most recent e-Visit to the Library? *
12. What parts of the collection would you most like to see improved or updated? (Check all that apply) *
13. What areas of the Library building would you like to see improved? (Check all that apply) *
14. What types of Library programs would you like to attend? (Check all that apply) *
15. How do you find out about our services and programs? (Check all that apply) *
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