In response to the rising number of COVID-19 cases in Westchester County, the Library is suspending browsing in the building. This means there will be no access to our first floor collections or the Trove beginning Friday, November 27.
We will continue to offer reference services via phone, text, and email.
Our Grab & Go services have changed. To utilize Grab & Go pickup services, place items on hold through our catalog and you will be notified when they are available. Give us a call at 422-1490 when you are heading to the Library and we will place your items on a table in front of the Library entrance. The items will be already checked out to you.
Our online programs and services remain unaffected.
Mobile HotSpots and Museum Passes will still be available and must be reserved at least one day in advance of your pickup date. To reserve either, please call (914) 422-1400.
In addition, our Grab & Go Kits for kids, teens, and adults will be available via pickup while supplies last. Let us know which kit you would like when you call. Visit our online calendar to find out when new kits will become available.
To utilize Grab & Go pickup services, place items on hold through our catalog and you will be notified when they are available. All Grab & Go items are already checked out to you—no need to enter the building or interact with staff.
Both Grab & Go and our references services are available Monday through Thursday, 10:00 a.m. to 7:00 p.m., and Friday and Saturday, 10:00 a.m. to 5:00 p.m. To return material at any time, use our book return to the left of our main entrance.
For assistance in using Grab & Go, utilizing our expansive eBook and streaming media collections, or with any other questions, contact 914-422-1400, text WPPL to 66746, or email us at librarian@whiteplainslibrary.org.
We will continue to monitor the situation and look forward to expanding our services as soon as possible.
I was given a new card number, can I come into verify it?
We’re currently closed to the public aside from Grab & Go hold pickups. The number you were given should be active, but if you have any issues with the card, feel free to call us at (914) 422-1490.
Is this up-to-date? I was there about 10:15 Monday morning (12/28) and there the doors were locked and signs said to call a number. But when I called it, no one came out. If I was supposed to call it on a telephone, I was out of luck because there was no telephone there to call on (and I didn’t have a quarter anyway).
Hi Cliff, sorry for the confusion. The post is now up-to-date. Our Grab & Go services have changed. To utilize Grab & Go pickup services, place items on hold through our catalog and you will be notified when they are available. Give us a call at 422-1490 when you are heading to the Library and we will place your items on a table in front of the Library entrance. The items will be already checked out to you.